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If, while you are in Israel on your TAGLIT trip, you decide that you would like to stay longer than the original or extended date, you must call the airline to cancel your return and book a new return date. You must contact the airline BEFORE your confirmed return date. All changes to your ticket are subject to seat availability with the airline in the same class code/airfare category. If you do not contact the airline prior to the confirmed return date to arrange another flight home, you risk having your return ticket cancelled being "NULL and VOID," and you may have to purchase a one-way ticket to return home at your expense.

To change your return date once in Israel, the airline will need to know your preference of dates (you should have more than one choice of dates, as seats are limited), complete credit card details, a local telephone number in Israel and an email address to process your request. Having the required information prior to calling will help expedite your request.


The following information is for participants who are not joining Birthright Israel Plus. The travel agency handling extensions prior to departure depends on your origin country; below you may find your relevant travel agency
Argentina: Vie-Tours Argentina: You may go to their website or contact them by email or by phone + (54 11) 4374-1500
Australia- ZFA: Ackerfeld & Goldberg Travel Associates
Brazil- VEP: +55 11 3062 3219 // 30815954 or by email
Belarus, Chile, France*, Germany, Hungary, Latvia, Lituania, Mexico, Panama, Ukraine, United Kingdom, Uruguay: Disenhause - you may either email or or call them directly at +972-3-521 4222
France (El Al only) - If you are flying with El Al(LY), you need to be in contact with Superstar Holidays by phone: +33 1 44 55 14 55 or by email: or

*Please note: If you are a French participant, flying with any airline except El Al(LY) you should work directly with Disenhause.

If you will not be using your return ticket home, you must inform your Trip Organizer immediately. This will prevent additional airline charges. If you do not contact the airline before your scheduled return date and neglect to arrive for the scheduled departure you will forfeit your deposit held for your trip.


Air Canada: In Tel Aviv: +972-3-6072111. Hours of operation Sun-Thu 8:30AM-5PM Israel time.  
Air France:  NO change of return date is permitted once in Israel. Do not contact Air France as they cannot assist.  
Austrian: In Tel Aviv: +972-3-9058049, Sun-Thu 9AM-5PM Israel time. 
Brussels Airline: Email or call +972-3-5135629, Sun-Thu 9AM-1PM Israel time (ask for Assaf or Tanya). 
Delta Airlines: In Tel Aviv +972- 3-513-8000 ext 3, Sun-Thu 9AM-5PM Israel time. 
EL AL Israel Airlines: In Tel Aviv +972- 3-977-1111, 24 hours a day. 
Iberia: Email request more than 3 business days before confirmed group departure or contact in Tel Aviv +972-3-6061555, Sun-Thu 9AM-5PM Israel time. 
LOT Polish Airlines: Airline representative in Tel Aviv is CL AL Aviation: +972- 3-5214222 Sun-Thu 9:30 AM-5:30 PM Israel time. 
Lufthansa Airlines: In Tel Aviv: +972 3-9058049 Sun-Thu 9AM-5PM Israel time. 
Swiss Air: In Tel Aviv: 03-9058049 Sun-Thu 9AM -5PM Israel time. 
Ukraine Airlines: Airline representative in Tel Aviv is CL AL Aviation: +972- 3-5214222 Sun-Thu 9:30 AM-5:30 PM Israel time. 
United Airlines: In BUE 1-809-344363, Sun-Thu 8:30AM-6PM Israel time. Call will be free if dialed from an Israeli phone.

If you have any questions regarding the above, please contact your Trip Organizer directly. A list of all Trip Organizers and their contact information can be found on our website ( by going to THE TRIP page and the Find a Trip Organizer section. Birthright Israel is not responsible for flight changes made for new return dates. We wish you a wonderful Birthright Israel Plus experience!